⚠️ Product Recall Policy – Tornizo.com
At Tornizo.com, we are committed to providing high-quality, accurate, and safe digital products. In rare cases, we may need to recall an eBook or digital file to correct issues or protect our customers.
📌 What is a Digital Product Recall?
A product recall occurs when we discover that a digital product (eBook, file, etc.):
✔ Contains major errors or formatting issues
✔ Includes unauthorized or incorrect content
✔ Fails to meet our quality standards
✔ May cause technical problems for customers
In these situations, we may temporarily remove the product from our store and notify affected customers.
📌 What Happens During a Recall?
- You will be notified by email if a product you purchased is recalled
- You may receive:
✔ A corrected version of the eBook at no extra cost
✔ Instructions on how to delete the faulty file
✔ A refund if we cannot provide a corrected version - Access to the recalled product may be disabled to prevent further issues
📌 Customer Responsibility
We kindly ask customers to:
✔ Stop using and delete the recalled version of the product
✔ Download the corrected version as instructed
✔ Contact our support team with any concerns
📌 Contact Us
If you have questions about a product recall or believe an eBook has issues, please contact:
Tornizo.com Support Team
📧contact@tornizo.com