πΈ Refund Policy – Tornizo.com
Effective Date: 24 jun 2025
At Tornizo.com, we strive to provide high-quality digital products and a smooth shopping experience. Please review our Refund Policy carefully before making a purchase.
π 1. Digital Product Policy
All eBooks sold on Tornizo.com are digital products, delivered instantly via download or email. Due to the nature of digital content:
All sales are final once the eBook is delivered.
We do not offer refunds, exchanges, or cancellations after purchase unless required by law.
π 2. Exceptions
Refunds may be considered under the following circumstances:
β You purchased the same eBook more than once by mistake
β You did not receive the download link after purchase (despite payment confirmation)
β The eBook file is corrupted or unreadable, and we cannot provide a working replacement
π 3. Refund Request Process
To request a refund under the exceptions above:
- Contact our support team at contact@tornizo.com within 7 days of your purchase
- Provide your order number and reason for the refund request
- We will review your case and respond within 3 business days
Refunds are issued to the original payment method if approved.
π 4. Unauthorized Purchases
If you believe your account was used for an unauthorized purchase, please contact us immediately. We take unauthorized transactions seriously and will investigate your claim.
π 5. Contact Us
If you have questions about our Refund Policy, contact:
Tornizo.com Support Team
Email: contact@tornizo.com
Address: 30 N Gould St, STE R, Sheridan, WY 82801, USA
We appreciate your trust in Tornizo.com and your understanding of our digital product policies.